Shipping policy
Min lille 2.0
Email: minlille@outlook.com
1. Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information (if available).
Please note that processing times may be extended during high-demand periods.
2. Shipping Times
Estimated delivery times:
Domestic Shipping: 3–7 business days
International Shipping: 7–10 business days
Delivery times are estimates and may vary depending on your location, customs clearance, and shipping carrier delays.
We are not responsible for delays caused by customs, natural events, or courier disruptions.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Free shipping promotions (if applicable) will be clearly stated on the website.
4. Tracking Your Order
If tracking is available for your order, you will receive a tracking number via email once your order has been shipped.
If you do not receive tracking information, please contact us at minlille@outlook.com.
5. Customs, Duties & Taxes
For international orders, customers are responsible for any customs fees, import duties, or taxes required by their country.
Min lille 2.0 is not responsible for delays caused by customs procedures.
6. Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If an order is returned due to an incorrect address, the customer may be responsible for additional shipping fees.
7. Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of delivery (or expected delivery date).
Email us at minlille@outlook.com with:
1.Your order number
2.Photos (if damaged)
3.A description of the issue
We will review the case and assist you accordingly.
8. Contact Us
If you have any questions regarding shipping, please contact:
📧 minlille@outlook.com
Store Name: Min lille 2.0
Thank you for shopping with Min lille 2.0.